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Help - About Us


Want to know more about Smartbags? Find out more about us here

Who we are

Helping you Bag your Brand!

Smartbags is a family run business founded by Matt Lewis and Leanne Dal Santo. Backed by a close-knit team of enthusiastic and knowledgeable professionals, we are a group of eco-friendly ‘Bag for Life’ devotees, committed to sourcing the latest sustainable materials and honing print techniques so that we can help you to design the perfect custom-made branded bag.

For the past seven years we have devoted ourselves to the development of the company; we have won awards, sponsored companies and supported causes which we are passionate about, and we are rightly proud of our growing reputation as a leading wholesale provider of high quality ethically sourced reusable bags.

We work with a wide spectrum of companies ranging from large corporates, SMEs and charities to well-known brands, local authorities and high street retailers.

We are also an Approved Service Partner for bira – the British Independent Retail Association: www.smartbags.co.uk/bira/home

Customer Service

A top drawer service from a super-efficient and friendly team.

We’re committed to producing the right eco-friendly reusable bags for you. Ones which are great value for money, look fantastic and are destined to be used over and over again, delivering maximum brand exposure for your organisation.

We provide a very personal service and delight in helping you to achieve a reusable bag specifically tailored to your needs and designed to your exact specifications.

Customers appreciate our product knowledge and expertise; we’ll guide you through every step of the ordering and production process to ensure that the acquisition of your ‘Bags for Life’ is a stress-free and enjoyable experience.

OUR CUSTOM-MADE PROMOTIONAL BAGS

Our branded promotional bags are low-cost alternatives to single use carrier bags enabling companies of all sizes to reap the benefits.

We specialise in: 

Non-woven bags 
Woven PP bags
rPET bags
Cotton bags 

Given away at promotional events and widely used in retail, reusable bags can be seen up and down the high street, commonly referred to as ‘Bags for Life’. We believe it shouldn't just be the large supermarkets and well-known brands who benefit from the marketing and exposure that 'Bags for Life' can bring. Companies of all sizes can easily create vibrant reusable bags without the need for large budgets, and we are here to help. We love well-designed eco-bags! 

We have over 30 non-woven material colours and textures to choose from and can even Pantone match to your brand’s colours. There are many design features such as zips, popper fasteners, rope handles, hard bases and other add-ons we can incorporate , so you can have the promotional bag that works best for your brand.

Any style, design or size can be made. Please look at our vast range as a guide but if you don’t find exactly what you are after, please call us on 0208 242 4468 and we will be happy to help.


Our Supply Chain

We are committed to being socially responsible in all aspects of our business and have nurtured relationships with all our suppliers to ensure that our products meet the highest ethical and quality standards, and are produced under the best working conditions. We carefully monitor our factory partners and insist upon:

A zero tolerance rule on child labour  - CAPR social compliance certification
Annual audits
Offering workers a minimum wage
Reasonable working hours in our factories

Our shipping and logistic partners are an equally important part of Smartbags' infrastructure. They are reliable and trustworthy and have excellent corporate social responsibility schemes in place to make sure that the whole process is as ethical as possible.



 
 

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